Please note that in order to use our Services, you must be 18 years old or older. If you are under 18 years old, you will need permission from your parents or legal guardians.
When visiting the Website, the IP address of the user’s computer is registered to the TemanPasar online system. The IP address is the numerical address of the computer used when visiting the Website. The IP address is registered to enable TemanPasar to trace the used computer in case of misuse or unlawful actions in connection with the visit on or use of the Website. Further, the IP address is used to derive your approximate location (city level).
E.g. Computer, mobile device etc., including the operating system you use.
E.g. Google Chrome, Mozilla Firefox, Safari, Internet Explorer, etc
In order to be able to process your order that you place using our Website or App, we will require you to provide us with a set of personal information that personally identifies you and your delivery location. We receive and store all information that you enter anywhere on the Website or App. This input includes:
Information including, but not limited to: Name, Address, Telephone Number, E-mail Address.
Information including, but not limited to: Credit Card number, Expiration Date, and Billing Address.
Information including, but not limited to: Name, Address, Telephone Number, Special delivery instructions.
Information including, but not limited to: Products Ordered, Quantity of Order, Relevant promotional codes.
If you communicate with us by e-mail, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.
This information is collectively referred to as “Personal Information.” You may choose not to provide us with certain Personal Information. In such an event, you can still access and view much of the Website or App; however, you may not be able to order any products. In addition, you can choose not to provide certain optional information, but then you might not be able to take full advantage of many of the features on the Website or App.
In addition to Section 2 above, we share demographic information with our partners and advertisers on an anonymous and aggregate basis. This type of data is not readily linked to any personally identifiable information. We work closely with third parties to bring you our services. We share information when another company is involved in the transaction so that company can perform its functions.
TemanPasar may exclusively use the service provided by an external company for maintaining the technical operation, security, confidentiality of personal data contained in the Website. This company is the data processor with regards to the personal data for which TemanPasar is the data controller.
The data processor shall solely act according to instructions from TemanPasar. By accepting these terms and conditions, you also give your consent to TemanPasar to give such instructions to the data processor which are necessary for the processing of data in accordance with this personal data policy and for the purpose of use of the Website.
The data processor has made necessary technical and organizational safety measures against the information being accidentally or illegally destroyed, lost or deteriorated, and against the information coming to the knowledge of unauthorized persons, is misused or in other ways is processed in violation with the act on processing of personal data. On your request – and against remuneration of the data processor’s current hourly rates at any time for such work – the data processor shall supply you with sufficient information to demonstrate that the above-mentioned technical and organizational safety measures have been made. In such situation, TemanPasar will facilitate the request to the data processor.
TemanPasar will use its reasonable efforts to ensure that recorded data, including personal information, credit card data, password and any confidential information, will not be disclosed, transferred, given to, or illegally used by unauthorized persons. In connection with this, TemanPasar will regularly audit its system in order to prevent possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, TemanPasar cannot, from time to time, ensure or warrant the security of information you transmit to TemanPasar. Information sent via the Website are not encrypted, and TemanPasar therefore advises you to prudentially communicate any confidential information through these means.
Cookies are small information units which the Website places on your computer’s hard disk, on your tablet or on your smartphone. Cookies contain information that the Website uses to make the communication between you and your web browser more efficient. The cookie does not identify you as an individual user but identifies your computer.
There are two types of cookies – session cookies and persistent cookies. Session cookies are temporary bits of information which are deleted when you exit your web browser. Persistent cookies are more permanent bits of information that are stored and remain on your computer until they are deleted. Persistent cookies delete themselves after a certain period of time but are renewed each time you visit the website. The Website uses session cookies and persistent cookies.
Measuring Website traffic i.e. number of visits on the Website, which domains the visitors come from, which pages the visitors visit on the Website and in which overall geographical area the visitors are located.
Optimizing your experience with the Website, which includes remembering your user ID and password when you return to the Website so you do not have to log in again.
We give you the possibility of connecting with Social Media, such as Facebook.
If you want to delete the cookies already on your equipment, you can, if you use a PC or a more recent browser, press CTRL + SHIFT + DELETE simultaneously. If the shortcuts do not work on your browser, please visit the support page for the browser in question. Please note that our Website will not work in its full extend if you delete the cookies.
You must promptly contact us through our Customer Service at +62 21 75924733 and/or send an email to support.indonesia@TemanPasar.com if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will note that you have cancelled your credit card number, user name, or password in our system and will update our records accordingly.
Upon written request to TemanPasar via the contact information stated in section 10, TemanPasar shall inform you of the purpose of the processing; who receives the information and from where the information originates. TemanPasar will provide the above mentioned as soon as reasonably possible.
If you discover that the information which TemanPasar as the data controller process on you is incorrect or misleading, TemanPasar shall make the correction hereof on your request. We recommend that you – if possible – make the correction of such errors yourself.
You may at any time correct or delete any content and information on the Website for which you are the data controller, cf. Section 4.2. If your personal data change, or if you no longer wish to appear on the Website, you may update or delete the information by logging on to your user profile.
When your profile is deleted, all the data associated with your user profile is deleted.
Our users are given the opportunity to “opt out” of having their information used for purposes not directly related to placement, processing, fulfillment or delivery of a product order at the point where we ask for the information. If you prefer to “opt out” and not have us send you material that we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and sites and companies we own, then you can notify us in one of the following two ways:
PT ALAN MEDIATECH INDONESIA
Perumahan Graha Mandiri No. 1, Jl. Tugu Raya, Kelurahan Tugu, Cimanggis, Depok, Jawa Barat, Indonesia.
We may disclose Personal Information when required by law or when such action is necessary in order to conform to the edicts of the law or comply with a court order or legal process served upon TemanPasar or any of its officers or principals. We further reserve the right to disclose such information when TemanPasar reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating TemanPasar Terms of Condition or may be causing injury to or interference with TemanPasar rights or property, registered customers or potential customers of TemanPasar, or anyone else that could be harmed by such activities.